Holiday Inn Express Birmingham Redditch, an IHG Hotel
客人怎么说
I booked as a venue to hold a conference. The staff I dealt with were all friendly and helpful, particularly Barbara at reception who was exceptional. She really did everything she could to help on the day, came up with ideas to solve our last minute problems and genuinely made the difference between a good experience and a great experience.
Sarah
2024年10月
Staff were helpful especially as I was using crutches after breaking my ankle. They were able to move me to a downstairs room near the reception and breakfast area. They also offered other help eg having breakfast in my room if I would prefer that. The only negative comment is that the area near the coffee machine was very congested and this could have been dangerous at times with people carrying hot drinks. However maybe this was a temporary arrangement?
Jennifer
2024年8月
Breakfast included, good period of time for breakfast. Hotel clean and staff friendly.
Stephen
2023年8月
I like the fact that it is so central for transport. The staff are always helpful, kind, and efficient. Nothing is too much trouble, if the staff can help they will. I've stayed here for the last 7 years now, and I am always happy with my stay.
Linda
2023年9月
Breakfast was exceptional. Full English breakfast bar plus fruits, cereals. Great coffee/espresso machine. Small but nice bar (beer/wine/spirits). In house restaurant was just what we needed at the end of a long travel day. Staff helped us in every way. The front desk has a direct line telephone to A2B Taxi service (very accommodating taxi company). We highly recommend this hotel.
Eric
2024年9月
Can't fault this place. The room and ensuite were impeccably clean, everything worked as it should. The included breakfast had a wide variety of hot and cold options and I chose to get a dinner from their restaurant as well. I had my dog with me, and although not allowed in the main dining area, there's a 'lounge' area right alongside where dogs can be, and it was easy enough to both order my dinner, then collect a buffet breakfast, from that spot. There are pet-friendly rooms close to the entrance which was really convenient. No issues with noise overnight. Staff were all friendly and helpful.
Linden
2024年5月
Door can be moved to separate toilet from bathroom or rest of room. Modern, clean. Nightlight in toilet (so you don't have to leave the light on to be able to find it) Comfy beds and pillows Good location. Next to train station to Birmingham. In Redditch town centre, close to a shopping centre, pubs, restaurants and the bus station.
Mark
2024年9月
The room was spacious and enough amenities for a family. You can ask for top up of toiletries as we didn’t bring any. The reception staff are fantastic. Plenty of parking available even though we came at night on a weekday. The breakfast crew could have been a bit nicer. I could see the lady was stressed and was losing her cool.
Md
2023年8月
Great location for us as in Redditch. Reasonable price and hot breakfast included. Rooms good size with standard double beds and sofa. And decent size bathroom with shower and toilet you can separate if you wish. Great idea! Staff always pleasant and helpful. The place is clean and free parking on site is great
Nicola
2023年12月
Great location which is only a 5-10 minute walk from the town itself and cinema and shopping centre. Lovely Chinese restaurant close by too. Staff were lovely and you can order food but we went out for food, lovely bar! For breakfast you can pick a fry up so you get beans,scrambled eggs,sausage,bacon, hash brown which you do yourself! Toast Porridge Fruit Different cereal And then your tea,coffee and juices
Danielle
2024年2月
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