Holiday Inn Express Birmingham Redditch, an IHG Hotel
Cosa dicono gli ospiti
I booked as a venue to hold a conference. The staff I dealt with were all friendly and helpful, particularly Barbara at reception who was exceptional. She really did everything she could to help on the day, came up with ideas to solve our last minute problems and genuinely made the difference between a good experience and a great experience.
Sarah
ottobre 2024
Staff were helpful especially as I was using crutches after breaking my ankle. They were able to move me to a downstairs room near the reception and breakfast area. They also offered other help eg having breakfast in my room if I would prefer that. The only negative comment is that the area near the coffee machine was very congested and this could have been dangerous at times with people carrying hot drinks. However maybe this was a temporary arrangement?
Jennifer
agosto 2024
My mum and I stayed here as it was fairly close to the NEC (we attended Crufts). We had a lovely, spacious room with very comfortable beds. Bedroom had tea/coffee facilities, hair-dryer, ironing board/iron, tv, and plenty of charger points (including USB and c-type points). Our room was spotless on arrival, and the cleaner had left us a handwritten note :) We only stayed 2 nights, but the room was also cleaned on our 2nd day. Breakfast was amazing, with a excellent choice of cooked and continental, and plenty of hot drinks and juices to choose from. All the staff we encountered were helpful and polite :) All communal areas were kept very clean, and there was plenty of parking in the hotels private and secure carpark. We would definitely stay here again :)
Kirsty
marzo 2025
The staff was friendly, the room nice and clean and comfortable. The breakfast very good.
Timothy
marzo 2025
Convenience, close to all amenities train and bus station shops restaurants.
Christine
aprile 2025
The staff are very welcoming and the reception is polite and informative We felt the room temp was set too high not able to adjust so some of us did not sleep too well The bathroom is a little mouldy around the bottom of shower which could be removed and regrouted and water not flowing away well when having a shower breakfast was a good selection and again the staff were pleasant and helpful when we asked for top ups on certain foods running low overall a very pleasant stay We would visit again thank you
Susan
marzo 2025
Breakfast included, good period of time for breakfast. Hotel clean and staff friendly.
Stephen
agosto 2023
Breakfast was exceptional. Full English breakfast bar plus fruits, cereals. Great coffee/espresso machine. Small but nice bar (beer/wine/spirits). In house restaurant was just what we needed at the end of a long travel day. Staff helped us in every way. The front desk has a direct line telephone to A2B Taxi service (very accommodating taxi company). We highly recommend this hotel.
Eric
settembre 2024
I like the fact that it is so central for transport. The staff are always helpful, kind, and efficient. Nothing is too much trouble, if the staff can help they will. I've stayed here for the last 7 years now, and I am always happy with my stay.
Linda
settembre 2023
Can't fault this place. The room and ensuite were impeccably clean, everything worked as it should. The included breakfast had a wide variety of hot and cold options and I chose to get a dinner from their restaurant as well. I had my dog with me, and although not allowed in the main dining area, there's a 'lounge' area right alongside where dogs can be, and it was easy enough to both order my dinner, then collect a buffet breakfast, from that spot. There are pet-friendly rooms close to the entrance which was really convenient. No issues with noise overnight. Staff were all friendly and helpful.
Linden
maggio 2024
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